Track Your Order

Enter your order details below to check your order status.

Track Your Order with Confidence

Thank you for shopping with 99Based! We are happy to help you stay updated on your order.

How to Track Your Order

  1. Enter your order number.
  2. Enter the billing email address used at checkout.
  3. Click Track Order to view the latest order status available from the store.

Where Can I Find My Order Number?

Your order number is available in your order confirmation email. Enter it as shown in the email.

Understanding Your Order Status

  • Processing: Your order is being prepared.
  • On hold: Your order requires additional processing or verification.
  • Completed: WooCommerce marks the order fulfilled; this alone does not confirm courier delivery.
  • Shipped or delivered: Displayed only when supported by available shipment tracking data.

Need Help with Your Order?

If you cannot find your order or need assistance, contact support@99based.uk and include your order number. Thank you for choosing 99Based.